the BERNINA Sewing Machine Dealer
in Rochester, NY
We have been selling and servicing BERNINA
and Bernette sewing machines for over 23 years!
The Bobbin Case Inc. in Rochester, NY has been in business for over 23 years selling BERNINA and Bernette sewing machines, Horn, Koala and Arrow/Kangaroo cabinets,
embroidery stabilizers, OESD and Bernina embroidery designs
as well as Mettler sewing and embroidery, King Tut, Sulky
and Aurafil quilting and Isacord embroidery thread.
We have 2 certified BERNINA trained technicians for all your machine's
pampering, repair and cleaning needs.Bring in your machine and let us put it in top condition.
The Bobbin Case is ready to help you whether it's
tuning up your older machine or picking out a new one.
Yes, we are a Small Business with big ideas.
We do now accept American Express cards.
Check with them for special offers.
Thinking about moving up to a newer model BERNINA?
We have the BERNINA and Bernette lines on display for you to try
and some new ones are on the way
We accept Trade-ins
We have a gently used, fully reconditioned BERNINA 830 trade-in right now
You will receive our full support and club advantages at a price you just can't pass up
It's fully loaded with all the equipment of a new machine
Call for the price and/or stop in and try it.
Stop in and let us give you a trade-in value on your old machine
to be applied to the "MSRP" price of your new machine.
You must be able to bring in your old machine for evaluation
and enable us to assess the amount of your allowance.
If you aren't receiving the newsletter and you really want to read about
all of the classes, we need your correct email address.
Go to the "Contact" page on this site and send us your information.
We try to offer classes you want at times you would like to have them.
If you have a special class that you and two friends would like to take,
call us and we can tailor a class just for you at a very low cost
with the most experienced instructors on our staff.
PLEASE register early (at least a week ahead) for your classes
please remember, you
aren't considered fully registered
until registration fees are paid
Please make sure your e-mail program is set to allow
"The Bobbin Case" mailings through your firewall.
Some educational and business email systems block attachments.
You may have to add us to your email's "Safe list" or "Contacts",
or open a second email address (most are free) that will allow attachments.
If you have written your name on our sign-up sheet (near the register)
and still aren't getting emails from us, call or email us and help us correct that.
Don't look for email from us every day, or even every week.
We try not to annoy our friends with too many emails,
but we do send out news items and occasional coupons
Design Studio has changed to allow you to participate
in special on-line sales on OESD Designs.
If you click on the Butterfly above, you go directly to the Bobbin Case's personal store in the Design Studio and we get "Brownie Points" when you buy in that way.
It is the same price as buying from OESD's site except we get credit for the purchase (no, not the money) but it looks good on our record for BERNINA sales.
You don't have to come into our (brick and mortar) store to purchase designs.
However, if you are at all uncomfortable with ordering, downloading and paying on-line, we will be very happy to help you download your design purchases at our store.
At The Bobbin Case, You'll Find:
- The full line of BERNINA and Bernette sewing machines in the shop for you to try.
- A lifetime of free 1:1 sewing machine lessons when you buy your machine from us.
A full line of Isacord embroidery thread colors.
The King Tut, Aurafil and Sulky quilting threads.
- Mettler serger, sewing and embroidery threads.
Koala and Kangaroo Cabinets on display - we also can order Horn cabinets so you can pick the cabinet system to fit your room.
Full service for BERNINA sewing machines and sergers.
Sewing, quilting, and embroidery software classes and a quarterly newsletter of their scheduled times - sign up to receive your copy via email by sending us a note at firstname.lastname@example.org
Why Choose Us?
The Bobbin Case Offers the Best Value!
Our staff at The Bobbin Case in Rochester, NY has been working here for many years.
Whenever you stop in or call us, our trained staff can answer your machine, software, or sewing questions on the spot. We love giving personal service with unlimited 1:1 lessons for our customers who buy a machine from us (we will also help those who purchased their machines elsewhere for an hourly fee). Our Bernina, Embroidery, and Serger Clubs are free to customers who bought their machines from us and a small fee for others. We also offer the BERNINA "Virtual Clubs" as well as classes in many different sewing, quilting and computer skills.
We have 2 factory-trained BERNINA technicians on site, one with more than 23 years of certified experience, plus one who completed her BERNINA basic technician training this summer and also is now certified.